Frequently Asked Questions
At this time, we only ship within Canada. We’re proudly rooted in the Great White North and focused on getting your gear to you quickly and reliably from coast to coast. While we don’t currently offer international shipping, we’re always exploring new trails—stay tuned as we continue to grow our reach.
To find your perfect fit, check out the size chart available on each product page - it’s got all the measurements you need to choose confidently. Prefer to try before you buy? Swing by the taproom and try on any available sizes in person.
We stand behind the quality of our gear. If you receive an item that’s misprinted, damaged, or defective, please reach out to us within 30 days of receiving your order. For packages lost in transit, let us know within 30 days of the estimated delivery date so we can help track it down or arrange a replacement. If it’s a production error on our part, we’ll cover the cost to make it right.
If there’s a problem with your order, please contact us directly with your order number and a description of the issue. We’ll take it from there and keep you updated every step of the way.
All returns are sent back to our Camp Outfitters production facility. If an order is returned due to an incorrect or incomplete address, we’ll contact you to confirm an updated address—reshipment costs in this case will be your responsibility. Unclaimed returns will be held for 30 days and then donated to a local charity if we haven’t heard back. Please note that we’re unable to accept returns on sealed items like face masks due to health and hygiene reasons.
Yes, we provide order tracking for your convenience. Once your order is shipped, you'll receive a tracking number via email, allowing you to monitor the status and estimated delivery date.
We’re always happy to help. If you have any questions about your order, sizing, returns, or just want to say hello, you can reach us directly by email at outfitters@campbeer.ca. We’ll get back to you as soon as we can—usually within a business day.
We take several different forms of payment, such as PayPal, credit/debit cards, and other safe online payment methods. During the checkout process, you can select the payment option of your choice.
Yes—we do! You can shop Camp Outfitters gear in person at the Camp Beer Co. taproom in Langley. Swing by to browse available sizes, try things on, and grab your favourites right off the rack (if in stock - we frequently restock). Location: 19664 64 Ave, Langley, BC V2Y 3J6